we are tyco integrated security. and we are sharper. transit fares! as in the 37 billion transit fares we help collect each year. no? oh, right. you're thinking of the 1.6 million daily customer care interactions xerox handles. or the 900 million health insurance claims we process. so, it's no surprise to you that companies depend on today's xerox for services that simplify how work gets done. which is...pretty much what we've always stood for. with xerox, you're ready for real business. >>> i'm hampton pearson in washington. updating the news we gave you earlier from the faa and american airlines that all american airlines flights have been grounded at the carrier's request. there's a groundstop specifically at the major hushs, dallas ft. worth, laguardia and chicago o'hare primarily due to computer issues. american airlines say they're experiencing a nationwide outage with the reservation system, delays a number of flights. all american flights, nationwide at the carrier's request until 5:00 p.m. eastern time. i'm hampton pearson reporting live in w